Harvard Case Study #1 Team Conflict
Discipline: Management
Type of Paper: Critical thinking
Academic Level: High school
Paper Format: APA
Question
CASE STUDY ;
Harvard Case Study 1: Team Conflict: The "Chatty" Accusation at the Customer Support
Call Center ( JUST GOOGLE )
Prompt: Locate the Case Study #1 from the Harvard Business Publishing course pack previously assigned to read. After reading the case study, write a 3-page (1,000 word minimum) paper on what advice could be provided to Jennifer Ames - as an expert assisting this organization with conflict resolution. How could the multicultural issues be addressed? Provide a personal statement of agreement or disagreement with Jennifer’s decisions. Defend the response with a minimum of two scholarly sources. Address the four members in the group with this question: What should Jennifer say to each in order to correct the conflict? o Requirements: Each paper submitted in this course must have a title page and a reference page. Reference and cite a minimum of two scholarly sources in each paper. Proper APA 6th Edition must be followed.
